Further details and references at http://www.worx.wiki/knowledge-conversion .

Externalizing takes place "on the sidelines of" of work system operations, and involves its members as well as specialists in the externalizing.


Name1 Externalizing
Target Outcome Peer learning among stakeholders and actors in similar or related systems
Social actors and roles The members of a team, contributing effort to capturing knowledge about a work system on some content actant
Trigger or preceding interaction Some real world work system.
Interfaces and services The drafting and editing of manuals, work descriptions and other texts and publications, (and in the future) wikiworx.info content commons components
Inputs and outputs Input: knowledge learned in the work system, or from the measuring or analysis of its operations
Stores and tools Various tools for capturing and accessing content: wikis, editors, …
Other characteristics
Part of The larger whole in which the work system fulfills a function
Parts It is one of the components of Knowledge Conversion, besides 1 - Socializing, 3 - Combining, 4 - Internalizing for work systems or systems that are embedded in the work system;
Succeeding Interactions The 3 - Combining of knowledge about the work system, and related work systems, so that new knowledge can emerge, or that existing knowledge can be applied in new settings.
Alternatives Each system developing on its own, no learning from peers
Action Realm Primarily Monitoring & Evaluation of Operations and Change.
Further reading Nonaka, I., Toyama, R., Konno, N., February 2000. SECI, ba and leadership: a unified model of dynamic knowledge creation. Long Range Planning 33 (1), 5–34. URL http://dx.doi.org/10.1016/S0024-6301(99)00115-6

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